Frequently Asked Question

How to let the Tech Team know about a new faculty or staff member
Last Updated 7 years ago

Please submit an individual ticket for each faculty or staff member who is joining our system via the new ticket page on the helpdesk website. Please do not email this ticket in, as there's a web form to fill out that helps to make sure we have all the information that we'll need to make the new accounts and get the person set up with any equipment they will need. On the new ticket page you'll need to fill in your name and email, and then choose New Faculty/Staff Member from the Help Topic drop-down menu:
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After you make this choice from the menu, you'll be provided with a form asking for some additional information. Please fill it out completely. There are some Additional Instructions on the page to assist you when filling out the ticket. Please be sure to read them.

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