Frequently Asked Question

We need the following information for each student:

• First Name
• Last Name
• Birthdate
• Grade
• Homeroom (SMCE, SMCMS only)
• Cafeteria PIN (SMCE, SMCMS, ECCHS only)

Our helpdesk form and/or spreadsheet will list the information that we need. This is really just here for informational purposes, so you're ready with the necessary info when you go to create a ticket or fill out a form.

New students from the end of the school year through August 14

At SMCE, SMCMS, and ECCHS, we will pull a list of new students from Admin Plus, since we can do that easily. You don't need to do anything about new students who enroll between the end of the previous school year and Aug. 14.

At St. Leo, we don't have a student information system like Admin Plus, so we'll need your help in this. We will share out a spreadsheet through Google Drive at the beginning of the summer, and new enrollees can be added as they come in, so we have that information when we do our account creation.

At the end of the summer, on Aug. 15, we will pull the information from Admin Plus and from the SL spreadsheet and work on new account creation. Adding students the the spreadsheet or marking them as withdrawn in Admin Plus is adequate notice for us through that date.

New students from Aug. 15 through end of school year

Please visit the New Ticket page in a web browser to let the tech team know about the new student if they enroll any time between August 15 and the last day of school for students. Please do not email this ticket in, as there's a web form to fill out that helps to make sure we have all the information that we'll need to make the student's accounts and get them set up. On the new ticket page you'll need to fill in your name and email, and then choose New Student from the Help Topic drop-down menu:

After you make this choice from the menu, you'll be provided with a form asking for some additional information. Please fill it out completely. There are some Additional Instructions on the page to assist you when filling out the ticket. Please be sure to read them.

Again, we need the following information for each student:

• First Name
• Last Name
• Birthdate
• Grade
• Homeroom (SMCE, SMCMS only)
• Cafeteria PIN (SMCE, SMCMS, ECCHS only)

⚠️NOTE: If you know a student is a transfer from another school in the system, please be sure to note that in the body of the ticket. Internal transfers will already have accounts, so the process will be different for them than for brand-new students.